Privacy Policy

 

Last Updated: [September 2025]


At Balanced Naturopathics, LLC, Rhizomatic Gardens, and the My Deficiencies App (together, “we,” “our,” or “us”), your privacy is important. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

We are not a HIPAA “covered entity” or “business associate.” Our services are educational and wellness-focused, not diagnostic or medical treatment tools. However, we adopt strong privacy and security practices to protect sensitive data, including health-related information you choose to share.

 

 

1. Introduction & Scope

 

This unified Privacy Policy applies to:

 

  • Balanced Naturopathics, LLC – consulting, coaching, courses, and client management.

  • Rhizomatic Gardens – supplements, functional mushrooms, and product sales.

  • My Deficiencies App – a mobile application analyzing nutrient depletions and user-input health data.

 

 

2. Information We Collect

 

a. Personal Information

 

  • Name, email, phone number, and address.

  • Account login details for courses, communities, or the App.

  • Payment details (processed securely by third-party providers like Stripe, Shopify, or PayPal).

 

b. Health & Wellness Data

 

  • Self-reported health details such as medications, supplements, lifestyle factors, and symptoms.

  • Consultation intake forms or coaching notes.

  • Insights generated by the My Deficiencies App.

 

We collect this only with your explicit consent. You may withdraw consent at any time by contacting us or using in-app settings.

 

c. E-Commerce Data (Rhizomatic Gardens)

 

  • Purchase history, order details, and shipping addresses.

  • Secure payment method tokens (not stored on our servers).

 

d. Device & Usage Data

 

  • IP address, browser type, device, and app activity.

  • Cookies and analytics tools (Google Analytics, Meta Pixel, etc.) were used in accordance with applicable laws.

 

 

3. How We Use Your Information

 

We use your information to:

 

  • Provide consultations, coaching, courses, and app insights.

  • Process and fulfill orders.

  • Improve our websites, apps, and customer experience.

  • Send updates, promotions, or service notifications (with opt-out options).

  • Meet legal, tax, and regulatory requirements.

 

We do not sell personal or health information.

 

 

4. Cookies & Tracking

 

We use cookies and similar tools to improve performance, analytics, and user experience. You can control cookies in your browser/device settings.

 

 

5. Data Sharing & Third Parties

 

We share information only with:

 

  • Service providers include payment processors, shipping services, cloud hosting, analytics, and marketing platforms.

  • Healthcare/wellness partners: only with your explicit consent.

  • Legal/regulatory bodies: when required by Law.

 

We do not sell your data to advertisers.

 

 

6. Data Retention

 

  • Accounts: kept until you close your account.

  • Orders: kept for at least 7 years (for tax and accounting).

  • Health/consultation data: kept only as long as needed to provide services or until you withdraw consent.

  • Marketing: until you unsubscribe.

 

We review and securely delete/anonymize data when no longer needed.

 

 

7. Security & Breach Notification

 

We use industry-standard safeguards including encryption, secure hosting, and restricted access.


If a breach of personal information occurs, we will notify you and regulators as required by applicable U.S. state laws, including North Carolina law.

 

 

8. Children’s Privacy

 

Our services are not directed to children under 13. We do not knowingly collect personal data from individuals under the age of 13.


Parents may contact us to review or request the deletion of any information collected about their child.

 

 

9. Your Rights (U.S. & California Residents)

 

Depending on where you live, you may have rights including:

 

  • Access: Request a copy of your data.

  • Correction: Request updates to inaccurate info.

  • Deletion: request deletion, subject to legal requirements.

  • Opt-Out: stop receiving marketing communications.

  • CPRA/California: opt-out of sharing or processing of sensitive personal information, including health data.

 

How to exercise your rights: Contact us at privacy@balancednaturopathics.com. We may need to verify your identity. We will respond within required timeframes (typically 45 days under CCPA/CPRA).

 

 

10. Marketing Compliance

 

  • We use opt-in consent for email/SMS marketing.

  • You can unsubscribe at any time using the links in messages, app settings, or by contacting us.

  • We comply with CAN-SLaw (email) and TCPA (SMS/text).

 

 

11. Governing Law

 

This Privacy Policy and any disputes will be governed by the laws of the State of North CarolLaw, United States, unless otherwise required by Law.

 

 

12. Accessibility

 

We are committed to making this Privacy Policy accessible. If you experience difficulty accessing it, contact us for assistance.

 

 

13. Contact Us

 

For privacy questions or requests:

 

  • Balanced Naturopathics, LLC

    Website: [www.BalancedNaturopathics.com]

    Email: Support@balancednaturopathics.com

  • Rhizomatic Gardens

    Website: [www.RhizomaticGardens.com]

    Email: Support@balancednaturopathics.com

  • My Deficiencies App

    Website: [www.MyDeficiencies.com]

    Email: Support@balancednaturopathics.com

 

 

14. Policy Updates

 

We may update this Privacy Policy. The “Last Updated” date indicates the most recent version. If updates are material, we will notify you by email, app notice, or website announcement.